Implementing Knowledge Management or KCS: It’s Not Just About the Tools, It’s About the People (and the Knoster Model Can Help)
You’ve embraced the KCS methodology for its potential to streamline knowledge management and improve…
Blog by Marcela Gleixner
Welcome to the Knowledge Management Blog!
Here at KnowledgeManagement.ie I talk about the power and potential of knowledge management to spur innovation, efficiency, and growth within organizations and beyond. So, let’s dive into the world of knowledge management together. Your journey towards knowledge mastery starts now. Welcome aboard!
You’ve embraced the KCS methodology for its potential to streamline knowledge management and improve…
How SGE might affect websites like help articles? Learn more!
The Agile Manifesto, introduced in 2001 by a group of forward-thinking software developers, was a re…
Knowledge-Centered Service (KCS) stands on several foundational concepts. Knowledge-Centered Service…
The Genesis of My Knowledge Management Journey
Dive into my curated collection of featured articles where cutting-edge knowledge management meets practical self-service solutions. Explore, learn, and transform your customer engagement and efficiency approach today.
As I prepare to expand into consulting and professional services, my commitment to sharing valuable knowledge remains unwavering.
Stay tuned.
Hi there! I’m Marcela Gleixner, a passionate Knowledge Management Specialist with 10 years of experience in various customer-focused roles, blending knowledge management with marketing and data analysis to transform customer experiences.
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